1. Introduction

Welcome to Xcore. By accessing our website or placing an order, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with these terms, please do not use this website.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

3. Products & Availability

All products displayed on our website are subject to availability.

Xcore reserves the right to:

  • Limit quantities of any product

  • Discontinue products at any time

  • Refuse or cancel orders when necessary

4. Pricing

All prices are listed in Egyptian Pounds (EGP).

Xcore reserves the right to change prices at any time without prior notice.

In case of pricing errors, we reserve the right to cancel the affected order.

5. Orders & Confirmation

After placing an order, you will receive confirmation via phone, SMS, or email.

Xcore reserves the right to cancel or refuse any order if:

  • The product is out of stock

  • Incorrect pricing or product information is displayed

  • Fraudulent or suspicious activity is detected

  • The customer cannot be reached for confirmation

6. Payment

We accept secure online payments processed through Paymob.

We may also offer Cash on Delivery (COD) where available.

Xcore does not store or have access to your full card details.

7. Shipping & Delivery

Delivery times may vary depending on your location.

Customers are responsible for providing accurate shipping information.
Xcore is not responsible for delays or delivery issues caused by incorrect address details.

Any delays caused by shipping companies are outside our direct control.

8. Returns & Exchanges

Returns and exchanges are handled according to our Refund & Exchange Policy.

To be eligible for return or exchange, products must be:

  • Unused

  • In original condition

  • With original packaging

Xcore reserves the right to refuse returns that do not meet these conditions.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Product designs

  • Images

  • Text

  • Branding materials

are the property of Xcore and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

Xcore shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • The use of this website

  • The use of our products

  • Delays in delivery beyond our control

11. Governing Law

These Terms & Conditions are governed by the laws of the Arab Republic of Egypt.

Any disputes shall be subject to the jurisdiction of the Egyptian courts.