1. Introduction

At Xcore, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information:

  • Full Name

  • Phone Number

  • Email Address

  • Shipping & Billing Address

  • Order Details

  • Payment Information (processed securely via our payment provider)

We do not store your credit or debit card details on our servers. Payments are processed securely through our licensed payment partner.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Contact you regarding your order

  • Improve our products and services

  • Send promotional offers (only if you agree)

  • Prevent fraud and ensure secure transactions

4. Payment Security

All online payments are processed securely through Paymob, a certified payment service provider in Egypt.

Xcore does not have direct access to your full card details.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your data only with:

  • Shipping companies for delivery

  • Payment processors for completing transactions

  • Legal authorities if required by law

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

7. Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic.

You can disable cookies through your browser settings at any time.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (unless legally required to retain it)

To make a request, please contact us through our Contact Us page.

9. Changes to This Policy

Xcore reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our official Contact Us page.